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How pet insurance renewal behaviour, rising treatment costs and cover continuity affect what owners pay before the next policy year begins.
Claims paid in 2024
£1.23bn
ABI members paid a record £1.23 billion in pet insurance claims in 2024.
Source: ABI, 2024
Claims notified
1.8m
The ABI says 1.8 million pet insurance claims were notified in 2024, an all-time high.
Source: ABI, 2024
Insured pet owners
4.6m
The ABI says a record 4.6 million pet owners had insurance in 2024.
Source: ABI, 2024
Average claim cost
£685
The ABI says the average pet insurance claim cost rose by 3% to £685.
Source: ABI, 2024
Renewal continuity
Lifetime cover
MoneySavingExpert says lifetime pet insurance covers ongoing conditions only if you keep renewing and do not cancel the policy.
Source: MoneySavingExpert
Pet insurance does not behave like a simple annual price check.
Renewal decisions are shaped by rising vet costs, the age of the pet, the cover type, and whether switching would leave existing or chronic conditions behind. The ABI says record claims were paid in 2024, while MoneySavingExpert says older pets usually cost more to insure and are harder to move to a new provider.
That makes pet insurance a strong Onremind category. The renewal is not just a cost decision. It is often a continuity decision.
Pet insurance is easy to leave untouched because owners are often worried about losing cover rather than just overpaying.
That is exactly why the renewal matters. If you have lifetime cover, MoneySavingExpert says you normally need to keep renewing with the same provider to preserve cover for long-term or chronic conditions that develop while the policy is in force. At the same time, renewal prices often rise as pets get older, and some policies add co-payments or tighter terms later in life.
So the decision is not simply whether to stay or switch. It is whether the renewal still offers the right balance of continuity, cover quality and cost before the date passes.
Lifetime, time-limited and maximum-benefit policies behave very differently at renewal.
Lifetime cover often only preserves cover for chronic conditions if the policy is renewed and not cancelled.
Older pets usually cost more to insure, and some policies become more restrictive as pets age.
MoneySavingExpert says some policies require owners to pay 20% of treatment costs on top of the excess once a pet reaches a certain age.
The renewal decision is easiest to miss when you are worried about losing cover and leave the policy to continue by default.
How Onremind protects you before the pet insurance renewal date.
Practical guidance on what to check before renewal.
Latest developments relevant to pet insurance renewal.
See all insurance categories protected by Onremind.
Recorded outcomes
These figures come from outcomes people have recorded in Onremind.
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